Customer reviews of Oakways Car Sales
At Oakways Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Oakways Car Sales
Based on 43 customer reviews
Poor Customer Service and Unprofessional
By Jithin J on 12 August 2020 | Purchase not verified
Bought an Audi A6 from Oakways Car Sales in June 2020. Although the seller trades high spec cars, there is no garage and dealings are carried out at the sellers home address with poor technical knowledge about cars and it's history. Seller was late to arrive on the day of the pick up, kept me waiting on the street. Within the 3rd day engine warning light came on and had to get the car to sellers home for diagnostic and a 2nd visit was required to get the issue fixed while I was stood outside his home while car was taken away. I have a second engine warning light now and seller is making no effort to deal with the issue and I've had to go to Audi dealer directly for assistance although car is under 3 months warranty. Warranty company seller uses is not willing to cooperate with me or the Audi technician who carried out the diagnostics. I've been without a car for 10 days now and seller has not picked up a single phone call since the fault occurred.
Exceptional professionalism and integrity
By Rob F on 09 June 2020 | Purchase not verified
Discovered an issue with the car shortly after purchasing. Oakway Carsales were exceptionally professional during all subsequent communications and showed real integrity in swiftly resolving the matter. Definitely recommend.
By Luke W on 05 August 2019 | Purchase not verified
Really easy going didn't feel pressured to buy the car I was looking at nice bloke car drives really well thank you
Oakways Car Sales
- 07459 801999
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